Altitude Pole & Fitness
Code of Conduct
Our number one goal at Altitude is to provide a safe and happy environment for all our students - and we need your help to do this. This Code of Conduct sets out our expectations for our students.
Altitude’s Core Values
First up - here at Altitude we have FIVE core values that we encourage our students to strive towards...
Being 'excellent' isn't just about being the best at what you do. At Altitude, we believe in being excellent humans. We encourage respect, kindness, and a strong sense of community. We don’t just aim for excellence; we live it, breathe it, and dance it. Whether it's nailing a new pole move, supporting a fellow Altitudian, or just showing up for class, we celebrate all forms of excellence. Bring your excellent self and let's raise the bar together!
Passion is the heartbeat of Altitude. It fuels our spins, drives our lifts, and ignites our community. It's about living fully, authentically, and unapologetically. Don’t just go through the motions; feel every beat, every move, every moment. Love what you do and do it with all your heart. Because passion, like pole dancing, is infectious.
Courage isn’t about fearlessness. It’s about daring to step out of your comfort zone, challenging the norm, and reaching for that next pole move even when it scares you. We don’t just teach pole dancing, we inspire bravery. Because at Altitude, every leap, spin, and drop is a testament to your courage.
Growth is in our DNA. We strive to always evolve, to better our best and push beyond limits. There's always a new move to master, a higher level to reach, a stronger community to build. We are not static; we are dynamic. At Altitude, progress isn't just a goal, it's a journey we embark on together.
At Altitude, care goes beyond just looking after ourselves. It's about creating a nurturing environment, a place where everyone feels seen, valued, and loved. We care about every Altitudian's journey, every achievement, every struggle. We support each other, cheer each other on, and respect each other. Because at Altitude, you’re not just a member; you’re family.
On top of our Core Values, we have some things that are absolute no-nos. Engaging in any of these behaviours could result in the termination of your membership. We never want to do that, so please stick to these rules!
No bullying and harassment
- This includes verbal or physical harassment, sexual harassment, and stalking.
- As well as that, our studio is a diverse and inclusive space where all are welcome. We won’t tolerate any sort of bigotry or body shaming or any other behaviour that excludes certain groups or individuals.
No dangerous or unauthorized behaviour
- Pole dancing is many things - graceful, beautiful, and awe-inspiring - but it’s also dangerous! If in doubt, ask an instructor before you attempt a move. If you are in training time, think carefully about what you’re doing and whether it’s safe.
- If you’re not sure how to use a piece of equipment, check with an instructor first. That includes changing the pole from spin to static and vice versa - please do not do this unless you have been told that you can by an instructor.
- No drug use, including alcohol. We don’t care what you do at home, but when you’re at the studio safety comes first - don’t drink and pole, don’t drug and pole
If you have any questions about these rules, or if you believe they may have been breached, please get in contact with your studio via email, or you can leave feedback anonymously using our online feedback form.
Studio & Class Etiquette
Lastly, the studio is a shared space. Below are some guidelines for making it work for everyone.
Please try and arrive on time. If you arrive after 10 minutes of the class starting it is at the discretion of the instructor whether they allow you to join in. This is purely for safety reasons, as if you have missed the warm up then we can’t ensure your body is ready for the class. Please don’t take this personally.
As it differs between studios, please check with your local studio as to their cancellation policy. Feedback We always welcome your feedback and take everything on board. We love to hear if we are doing something well, but we also love to hear when we are doing something not so well - this is how we can constantly improve our service to you. Email is the best way to get in touch with your studio, or if you would rather give feedback anonymously, then you can also use our online feedback form. The more constructive you make this the better.
Please refrain from contacting our instructors through their Facebook pages. While we love to hear from you, it makes it very hard to keep track of our communication with you and is often when things get missed. It will always be more efficient and organised if you get in touch with your studio via email.
Wear clothing that you can move in just like to a gym.
Please remove jewellery/anything that might scratch poles or tear silks fabric.
Be respectful to your instructor
Do not speak over the top of your instructor, or have a conversation while they are giving instructions (this includes during the warm-up).
When taking a class, work on the exercises that have been given by the instructor. We love it when our students are creative and experimental but there is a time and place for this – at the end of the class, or during play or training times. It is distracting for the instructor and other students.
Be respectful to others
Do not use oils/moisturiser on class days as they can make poles and floors slippery which is dangerous to yourself and others
If you tend to sweat, please bring deodorant
Be encouraging and supportive of fellow students - we don’t allow any negative talk, including to yourself!
Before filming yourself please check with students around you to confirm they are ok with being in the background. Vice versa, if you are not comfortable being in the background, please make your fellow student aware of this.