Promotions, offers and deal T&Cs for Altitude

By purchasing an Altitude Pole Starter Pass, you agree to the following terms and conditions:

Purchase criteria: This offer is a one-time,  introductory membership designed to help new members explore our classes  and select one of our regular memberships that suits them best. It can  only be purchased once and is exclusively available to new members. Our  memberships are Month to Month, Sapphire and Diamond.

Age Requirement: Our Starter Pass is available to  adults aged 18 and over. Those aged 16 or 17 may purchase the membership  with parental/guardian consent. Altitude Pole is an adult space, and  our classes are designed for adults. While a few of our studios with  aerials classes offer separate youth programs, these are not part of our  regular memberships and may change at any time.

Duration and Class Access: The Starter Pass grants  you unlimited access to Altitude Pole classes for a period of two  consecutive weeks from the date of purchase.

One-Time Fee: The Starter Pass costs a one-time fee  of $99 NZD. This fee covers the two-week period of unlimited classes and  cannot be renewed.

Bonus Goodies: The Starter Pass may include extra  items or perks. These can change at any time. You will receive whatever  is offered at the time of your purchase.

Level Restrictions: You may only attend classes that  match your current skill level. For example, if you are a beginner, you  are only eligible to book into beginner-level classes. It is your  responsibility to ensure you are booking the correct level of classes  based on your experience.

Studio-Specific Access: The Starter Pass is specific  to the studio you registered with and cannot be used at other Altitude  Pole locations. The membership is non-transferable between studios.

Changes and Discontinuation: Altitude Pole reserves  the right to update or discontinue this membership offer at any time  without prior notice. In the event of discontinuation, current  memberships will be honored until the completion of the two-week period.

Refund Policy: Refunds will not be issued for the  Starter Pass, except in exceptional circumstances at the sole discretion  of Altitude Pole. If you believe you qualify for a refund under special  circumstances, please contact the studio where you purchased the  membership. Each request will be reviewed on a case-by-case basis.

Health and Safety: By purchasing the Starter Pass,  you acknowledge that you are participating in physical activities at  your own risk. You agree to follow all safety instructions provided by  Altitude Pole instructors and staff. Altitude Pole is not responsible  for any injuries incurred during classes.

Privacy Policy: Your personal information will be  handled in accordance with our Privacy Policy and will not be shared  with any third parties without your consent.

New Zealand Consumer Law: These terms and conditions  are governed by the laws of New Zealand. Nothing in these terms affects  your rights under the Consumer Guarantees Act 1993 or the Fair Trading  Act 1986, where applicable.

By purchasing an One Off Trial Class Pass, you agree to the following terms and conditions:

Purchase criteria: This offer is a one-time,  introductory membership designed to help new members explore our classes  and select one of our regular memberships that suits them best. It can  only be purchased once and is exclusively available to new members. Our  memberships are Month to Month, Sapphire and Diamond.

Age Requirement: Our Altitude One Off Trial Class  Pass is available to adults aged 18 and over. Those aged 16 or 17 may  purchase the Altitude One Off Trial Class Pass with parental/guardian  consent. Altitude Pole is an adult space, and our classes are designed  for adults. While a few of our studios with aerials classes offer  separate youth programs, these are not part of our regular  memberships/passes and may change at any time.

Duration and Class Access: The Altitude One Off  Trial Class Pass grants you access to 1 class with us. This class must  be booked and completed within 2 weeks of purchase. The Altitude One Off  Trial Class Pass is non-renewable.

One-Time Fee: The Altitude One Off Trial Class Pass costs a one-time fee of $42 NZD.

Level Restrictions: You may only attend classes that  match your current skill level. For example, if you are a beginner, you  are only eligible to book into beginner-level classes. It is your  responsibility to ensure you are booking the correct level of classes  based on your experience.

Studio-Specific Access: This single classis specific to the studio you registered with and cannot be used at other Altitude Pole locations.

Changes and Discontinuation: Altitude Pole reserves  the right to update or discontinue this pass at any time without prior  notice. In the event of discontinuation, current pass holders will be  honored until the completion of the 2 week period.

Refund Policy: Refunds will not be issued for the  Altitude One Off Trial Class Pass, except in exceptional circumstances  at the sole discretion of Altitude Pole. If you believe you qualify for a  refund under special circumstances, please contact the studio where you  purchased the pass. Each request will be reviewed on a case-by-case  basis.

Health and Safety: By purchasing the Altitude One  Off Trial Class Pass, you acknowledge that you are participating in  physical activities at your own risk. You agree to follow all safety  instructions provided by Altitude Pole instructors and staff. Altitude  Pole is not responsible for any injuries incurred during classes.

Privacy Policy: Your personal information will be  handled in accordance with our Privacy Policy and will not be shared  with any third parties without your consent.

New Zealand Consumer Law: These terms and conditions  are governed by the laws of New Zealand. Nothing in these terms affects  your rights under the Consumer Guarantees Act 1993 or the Fair Trading  Act 1986, where applicable.

By purchasing an Altitude Pole Starter Pass Gift Voucher, you agree  to our Starter Pass terms (above) along with the Gift Voucher terms.

• Voucher is non-refundable and cannot be exchanged for cash

• Voucher must be activated within 12 months of the purchase date

• Voucher is valid for new members only, current members cannot claim this

• Voucher  along with our Starter Pass in general is intended as a one-time  introductory offer and cannot be used in combination with other offers

• Once activated, the two-week period cannot be paused or extended

• Voucher can only be used at the issuing Altitude Pole studio

• Activation is essential, you must contact Altitude your Starter Pass.

By purchasing an Altitude Pole Starter Membership, you agree to the following terms and conditions:

Purchase criteria: This offer is a one-time,  introductory membership designed to help new members explore our classes  and select one of our regular memberships that suits them best. It can  only be purchased once and is exclusively available to new members. Our  memberships are Month to Month, Sapphire and Diamond.

Age Requirement: Our Starter Membership is available  to adults aged 18 and over. Those aged 16 or 17 may purchase the  membership with parental/guardian consent. Altitude Pole is an adult  space, and our classes are designed for adults. While a few of our  studios with aerials classes offer separate youth programs, these are  not part of our regular memberships and may change at any time.

Duration and Class Access: The Starter Membership  grants you unlimited access to Altitude Pole classes for a period of two  consecutive weeks from the date of purchase.

One-Time Fee: The Starter Membership costs a  one-time fee of $99 NZD. This fee covers the two-week period of  unlimited classes and cannot be renewed.

Bonus Goodies: The Starter Membership may include  extra items or perks. These can change at any time. You will receive  whatever is offered at the time of your purchase.

Level Restrictions: You may only attend classes that  match your current skill level. For example, if you are a beginner, you  are only eligible to book into beginner-level classes. It is your  responsibility to ensure you are booking the correct level of classes  based on your experience.

Studio-Specific Access: This membership is specific  to the studio you registered with and cannot be used at other Altitude  Pole locations. The membership is non-transferable between studios.

Changes and Discontinuation: Altitude Pole reserves  the right to update or discontinue this membership offer at any time  without prior notice. In the event of discontinuation, current  memberships will be honored until the completion of the two-week period.

Refund Policy: Refunds will not be issued for the  Starter Membership, except in exceptional circumstances at the sole  discretion of Altitude Pole. If you believe you qualify for a refund  under special circumstances, please contact the studio where you  purchased the membership. Each request will be reviewed on a  case-by-case basis.

Health and Safety: By purchasing the Starter  Membership, you acknowledge that you are participating in physical  activities at your own risk. You agree to follow all safety instructions  provided by Altitude Pole instructors and staff. Altitude Pole is not  responsible for any injuries incurred during classes.

Privacy Policy: Your personal information will be  handled in accordance with our Privacy Policy and will not be shared  with any third parties without your consent.

New Zealand Consumer Law: These terms and conditions  are governed by the laws of New Zealand. Nothing in these terms affects  your rights under the Consumer Guarantees Act 1993 or the Fair Trading  Act 1986, where applicable.

By purchasing the Altitude Pole 10 Day Duo Deal, you agree to the following terms and conditions:

Purchase criteria: This offer is a one time,  introductory deal designed for two people who want to try Altitude  classes together. It can only be purchased once per pair and is  exclusively available to new members.

Promo Period: This offer is available from Monday 24 November to midnight Sunday 7 December 2025. Membership begins on the purchase date.

Age Requirement: Our Duo Deal is available to adults  aged 18 and over. Those aged 16 or 17 may purchase the membership with  parental/guardian consent. Altitude Pole is an adult space, and our  classes are designed for adults. While a few of our studios with aerials  classes offer separate youth programs, these are not part of our  regular memberships and may change at any time.

Duration and Class Access: The Duo Deal grants you  10 consecutive days of access from the purchase date, with 8 classes  shared between two people. Classes can be split in any way that suits  both participants.

One-Time Fee: The total cost of the Duo Deal is $129  NZD. This is a single payment that covers both people for the full 10  day period. This deal cannot be renewed or extended.

Partner Details & Setup: After purchase, you  will receive an email requesting the contact details of the person  you’re sharing the membership with. Please complete this as soon as  possible so we can set them up in our booking system.

Studios aim  to have both members set up within 24 hours. If you wish to attend a  class before setup is complete, you may still do so. Instructions will  be included in your confirmation email.

Level Restrictions: Participants may only attend  classes appropriate to their current skill level. For example, beginners  are eligible for beginner level classes only. It is your responsibility  to book classes suited to your experience.

Studio-Specific Access: This membership is specific  to the studio you registered with and cannot be used at other Altitude  Pole locations. The membership is non-transferable between studios.

Changes and Discontinuation: Altitude Pole may  update or discontinue this deal at any time without prior notice. If the  offer is discontinued, existing Duo Deals will be honoured for the full  10 day period from purchase.

Refund Policy: The Duo Deal is non refundable.  Refund requests will only be considered in exceptional circumstances at  the sole discretion of Altitude Pole. If you believe your situation  warrants review, please contact the studio you purchased from. Requests  are assessed case by case.

Health and Safety: By purchasing the Duo Deal, you  acknowledge that you participate in physical activities at your own  risk. You agree to follow all safety instructions provided by  instructors and staff. Altitude Pole is not liable for any injuries  sustained during classes.

Privacy Policy: Your personal information will be  handled in accordance with our Privacy Policy and will not be shared  with any third parties without your consent.

New Zealand Consumer Law: These terms and conditions  are governed by the laws of New Zealand. Nothing in these terms affects  your rights under the Consumer Guarantees Act 1993 or the Fair Trading  Act 1986, where applicable.

By participating in this promotion, you agree to our Starter  Membership terms (above) along with the 15th Birthday Starter Membership  offer terms.

• Regular Starter Membership T&Cs apply (above)

• Gift packs are available for new Starter Membership sign-ups made between 1–30 June 2025

• One gift pack per person

• Gift  packs are limited and available only while stocks last. Once all packs  have been allocated, the promotion will end – even if within the  promotion period

• Gift packs must be collected from your Altitude studio during your Starter Membership period

• No exchanges or substitutions on gift pack items

• This offer is part of our 15th birthday celebrations and is subject to change or withdrawal at any time

Contents of the gift pack include:
🎁 1x Altitude zip bag

🎁 1x Pure Nutrition electrolyte sachet

🎁 1x Salt & Oils magnesium oil spray

🎁 1x CLN Fuel gummies sachet

• Classes must be used within the 2 week period, this period starts from the purchase date

• Not available to current Altitude members or past Altitude members

• Single use only, this is an introductory offer only

• Only available for use by one person, this pass cannot be shared

• Can only use at the issuing Altitude Pole studio

• Non-refundable / no cancellations

• Must only attend classes suitable for your level

• Further studio specific terms and conditions may apply