Love It or
Leave Free
GUARANTEE

Joining Altitude has changed so many of our members’ lives for the better, and we’re confident that it can change yours too. So if you’re not loving life with Altitude within 30 days, we’ll refund you your first month - guaranteed!*

Not convinced? Check out our reviews to see what the fuss is about!

​Terms and Conditions*

  • Guarantee only available for first time members. Subsequent memberships at the same or a different studio will not be eligible for the guarantee.

  • Guarantee only available for members who have attended at least 2 classes per week for any 3 weeks of their first 30 days of an active membership. The period of the guarantee may be modified with agreement from the relevant studio to account for planned / unexpected absence.

  • To be eligible for a refund, members must attend a cancellation meeting, to be organised with the relevant studio.

  • Where relevant, refunds will be processed within 10 working days. The refund amount will be of the total membership amount paid to date, not including any upgrades, add-ons or otherwise.

  • Members must notify the relevant studio of their intent to draw on the guarantee within the 30 day period. Where notification occurs after this period, eligibility for a refund will be at the discretion of the relevant studio.

  • Cancellations where the requirements of the Love It or Leave Free Guarantee are not met will be subject to our usual cancellation policy.